Responsible Gambling at Zet Casino

Strictly 18+

Registration and play are restricted to adults aged 18 or over who are of legal gambling age in their province or territory. Age checks are part of account verification, and any account suspected of belonging to a minor is suspended immediately, with deposits returned and winnings voided. If you share a device with young people, use parental control software such as Net Nanny or Qustodio, keep your login details private, and never allow anyone else to play on your account.

Tools You Can Use in Your Account

Practical limits work better than willpower alone. You can request the following controls from support at any time; limit reductions take effect quickly, while increases involve a waiting period so that decisions are never made in the heat of the moment.

• Deposit limits - a cap on what you can add to your balance per day, week or month.
• Loss and wager limits - a ceiling on how much you can stake or lose over a set period.
• Session reminders - on-screen notifications showing how long you have been playing.
• Time-out - a short cooling-off break, from 24 hours up to several weeks.
• Self-exclusion - closing access to your account for an extended period.
• Account closure - a permanent end to your relationship with the platform.

Self-Exclusion and Time-Outs

A time-out is useful when you simply need distance; your account is locked, promotional messages stop, and access resumes automatically when the period ends. Self-exclusion is a firmer step. Once a self-exclusion is confirmed, the account cannot be reopened before the chosen term expires, requests to lift it early are refused, and marketing communications are switched off. Any withdrawable balance is returned to you. To start either process, contact support through live chat or email, state the length you want, and keep the confirmation message we send you. We also recommend installing blocking software such as Gamban or BetBlocker across all your devices for extra protection.

Recognising the Warning Signs

Ask yourself honestly whether any of these apply to you.

1. You gamble longer or for higher stakes than you planned.
2. You return quickly to win back money you have lost.
3. You borrow money, sell belongings or use bill money to fund play.
4. You hide your gambling from family, partners or friends.
5. You feel restless, irritable or anxious when you cannot play.
6. Work, studies, sleep or relationships are suffering.

Several "yes" answers are a signal to set stricter limits or take a break, and to speak with a professional support service.

Free Help Across Canada

Support is confidential, free of charge and available whether or not you decide to stop playing completely.

• ConnexOntario - 1-866-531-2600, 24/7 (connexontario.ca).
• Responsible Gambling Council - prevention and awareness resources (responsiblegambling.org).
• CAMH Problem Gambling Service - problemgambling.ca.
• Gamblers Anonymous - peer support meetings across Canada (gamblersanonymous.org).
• GamTalk - moderated online peer community (gamtalk.org).
• Provincial help lines: British Columbia 1-888-795-6111, Alberta 1-866-332-2322, Quebec 1-800-461-0140, Manitoba 1-800-463-1554, Nova Scotia 1-888-347-8888.

Privacy and Family Support

Limit requests, time-outs and self-exclusions are treated as sensitive information. They are handled by trained staff, stored securely, used only to protect your account, and never shared with advertising partners. If you are worried about a family member's gambling, the services listed above also counsel affected friends and relatives. Simple habits help too: set a budget before you log in, use a separate bank card for entertainment spending, never play while stressed or intoxicated, and treat losses as the cost of the entertainment rather than a debt to recover.